- Email Marketing
- September 5, 2026
- 28 views
Klaviyo Customer Churn Driven by Opaque Billing, Support Issues, and Attribution Discrepancies, New Study Reveals
Despite its established position in the e-commerce marketing automation landscape, Klaviyo is experiencing significant customer churn, primarily stemming from its complex billing practices, inconsistent customer support, and disputed revenue attribution.…
- Public Relations and Corporate Comms
- September 5, 2026
- 26 views
The Scoop: Callaway issues new apology with details on approval process, $1M donation
Callaway Golf has officially severed its professional ties with the content creation group Good Good Golf and issued a comprehensive secondary apology following a wave of public indignation regarding a…
- Search Engine Optimization (SEO)
- September 5, 2026
- 23 views
Google’s Job Search Feature Experiences Widespread Reporting Issues, Failing to Display Recent Postings Amid Strong Job Market Data
Google’s widely utilized job search functionality appears to be grappling with a significant technical malfunction, with numerous reports indicating that the platform is failing to display new job postings effectively.…
- Public Relations and Corporate Comms
- September 3, 2026
- 32 views
What Amgen’s MrBeast Partnership Shows About Communicating Complex Issues
The intersection of viral digital content and high-stakes medical research has reached a new milestone through a strategic partnership between the world’s most influential content creator and leading global health…
- Public Relations and Corporate Comms
- August 29, 2026
- 35 views
‘Not what Neutrogena stands for’: Beauty brand issues statement after death of Hayden Panettiere
The global skincare giant Neutrogena has officially broken its silence following a week of intense public scrutiny and calls for a consumer boycott. The controversy stems from the resurfacing of…
- Public Relations and Corporate Comms
- August 28, 2026
- 38 views
The Scoop: Callaway issues new apology with details on approval process, $1M donation
The landscape of corporate accountability and digital media has undergone a seismic shift this week as major industry players grapple with the consequences of brand safety failures, legal challenges regarding…
- Public Relations and Corporate Comms
- August 27, 2026
- 49 views
What Amgen’s MrBeast Partnership Shows About Communicating Complex Issues
The landscape of medical philanthropy and public health communication is undergoing a seismic shift as traditional corporate social responsibility (CSR) models merge with the high-velocity world of digital creators. At…
- Search Engine Optimization (SEO)
- July 20, 2026
- 60 views
Google: Discovered vs Crawled Not Indexed Quality Issues & AI-Generated Content
The latest installment of Google’s "Search Off the Record" podcast, featuring Google’s Search Relations team members John Mueller and Martin Splitt, shed critical light on how Google interprets indexing reports…
- Search Engine Optimization (SEO)
- July 19, 2026
- 54 views
Google StoreBot Accessibility Issues Help Document Updated
Google has significantly revised its critical help document, "How to fix: Google StoreBot crawler can’t access your in-store product page," providing much-needed clarifications and comprehensive guidance for merchants. The update…
- Search Engine Optimization (SEO)
- July 12, 2026
- 62 views
Google Clarifies Canonicalization Resolution Timelines, States Issues May Take Up To Two Weeks To Resolve
Google has recently updated its official documentation regarding canonicalization, providing crucial clarifications on the timeframe required for canonicalization issues to resolve and further elaborating on the concept of "duplicate clusters."…
